| PURPOSE |
CONTACT |
EMAIL |
PHONE NUMBER |
Local Service Problems
(including trouble reporting, service restoration, and outage) |
24-Hour Network Services (NWS) Program Help Desk |
FAS.PhoneHelp@gsa.gov |
1-866-504-6353 (toll-free) |
IT Services Support
(including Transition Inventory for Networx, WITS and TOPS; Connections; Wireless FSSI; Satellite; FedRelay;
and more) |
National Customer Service Center (NCSC) |
ITCSC@gsa.gov |
1-855-482-4348 (toll-free) |
Long Distance Billing or
Service Support
(including IPAC, LOA or Disputes) |
Office of Network Services Programs |
fasnetworkservice@gsa.gov
OR
Technology Service Managers |
1-877-387-2001(toll-free)
OR
Technology Service Managers |
Local Service Billing
(including IPAC, LOA or Disputes) |
Atlanta Financial Services Center |
Billing Contacts by Region |
Billing Contacts by Region |
| Regional Service Support |
GSA Regional Services |
System Contacts |
System Contacts |
Website Support for
TOPS Order
TOPS e*Bill
E-MORRIS |
FASBilling Systems Help Desk |
Tops.help@usda.gov |
1-877-944-8677 (toll-free) |